FAQ - Frequently asked questions
The price list shows the standard rates for up to seven days and the daily rate for any additional days. The price includes 200 km per day. For additional kilometer costs, see the corresponding column. You may also buy Kilometer-Packages at a special rate. Please note that Kilometer-Packages may only be purchased before pick-up and unused kilometers will not be refunded.
For rentals eight days or longer our Bonus-Package offers you additional benefits:
- Unlimited mileage
- Side cases for easy traveling (available for select models, hard or soft-shelled depending on the model)
- CDW deductible per claim is CHF 1000 instead of CHF 2000
The Bonus-Package is available for an additional 30% of the standard rental rate.
A valid motorcycle license category A or A Limited (depending on the bike) is necessary for rental. Those with a Learner’s Permit may also rent a motorcycle provided that the mandatory courses have been completed.
No problem, as long as all of the mandatory courses have been completed.
A foreign driver’s license from all EU countries is accepted. Other countries must be checked individually. Regardless of the category, the minimum age is always 18 years old.
The rent price includes 200 km per day (or unlimited mileage if you have chosen the Bonus-Package), liability and comprehensive insurance, with no sum insured (keine Versicherungssumme?), motorway sticker and a professional and comprehensive introduction to your rental motorcycle.
In addition, we will store any extra luggage during your trip.
Upon request, we offer a shuttle service from the main station in Thun to those who rent for over 7 days. Please contact us during our business hours to make your request.
We accept cash as well as all major credit cards (e.g. VISA or MASTERCARD), Maestro and Postcard.
There are excellent train connections from Zurich, Basel, or Geneva Airports to Thun on the SBB railway network. If you would prefer to travel by car, take highway A1 to Bern and then A6 towards Interlaken. Arrangements can be made to pick you up from the Main Station in Thun.
Our address: Moto-Center Thun, Bernstrasse 117, 3613 Steffisburg, Tel. +41 33 439 59 59 E-Mail
We would be happy to reserve you a hotel room in Steffisburg. We recommend Hotel Schützen *** which just opened in January 2016 and is located only 50 meters from our headquarters. We can offer you or the whole group very attractive accommodations.
Some motorcycle models have a power connection in the panel.
No problem. The motorcycle (if available) can usually be ready within 30 minutes of booking.
At the scheduled pick-up time, we will go through a thorough introduction of the chosen motorcycle. During the orientation an employee will go with you to the motorcycle and observe, for example, whether there is any evident damage on the motorcycle. This introduction will also inform you which switch performs what function, how to start the engine and turn it off again, and other relevant. This will help your trip to be unforgettable, as it should be!
Unfortunately not, the time of pick-up and drop-off must be during our opening hours.
To ensure your reservation we require a deposit of CHF 500, which will be deducted from the rental fee at the time of pick-up. The deposit can be paid by credit card or bank transfer to our account (563152-31) at Credit Suisse (IBAN CH79 0483 5056 3152 3100 0).
Our vehicles are covered by internationally valid mobility insurance. So you can start riding worry-free. In case of damage, please call us and ask for help. Our employees will then present to you the possibilities. This could mean that you must ride the bike to a nearby motorcycle garage or maybe our repair service will come to you. Repair costs are reimbursed only after our approval and upon production of a receipt.
Please don't hesitate to contact us by phone (+41 33 439 59 59), fax (+41 33 439 59 50) or by E-Mail
The majority of the fleet we renew annually. Normally our rental vehicles are no more than two years old.
Please send an inquiry using our online form. We will confirm the desired motorcycle or propose an alternative to you. It’s as simple as that!
Unfortunately, your desired model is not guaranteed. Usually it is not a problem, but to be sure, an early reservation is recommended. In the booking process we ask for your desired model and an alternative.
The luggage that you are not able or do not want to take with you on your trip; you can leave with us in our warehouse. This is possible free of charge and for the duration of your trip.
The bikes have a fully comprehensive insurance. The deductible "per claim" is CHF 1,000. For the comprehensive insurance is CHF 1,000 for vehicles up to 125cc and CHF 2,000 for motorcycles over 125cc. It also covers damage to the accessories such as side-cases. Theft insurance is also included. Insurance for the driver, passenger and private property is the responsibility of the renter.
We offer optional GPS (BMW Navigator IV / V or TomTom devices) for a large selection of our Motorcycles. Simply click on GPS-Device on the Rental Application and it will already be mounted on the bike when you arrive.
Motorcycling is an outdoor sport. Unfortunately, we cannot guarantee good weather. In case of bad weather, we cannot be held responsible and there is no refund.
The total rental fee including the insurance deposit (deductible) must be paid in full before arrival. The insurance deposit will be refunded after the motorcycle is returned on time and without any damage. Please note that in all cases, the exchange rate differences will be the customer’s responsibility.
Cancellation fees will apply. CHF 100 for a cancellation more than 60 days before the pick-up date, CHF 250 for a cancellation between 30 and 60 days before pick-up, and CHF 500 for a cancellation less than 30 days before pick-up.
We can offer helmets, clothing and accessories for the driver and passenger. If you want to buy before the trip instead, that is not a problem. From A like Airguard to Z like Z-Liners, with over 2500m2 of clothing and accessories, you are sure to find the right fit for your tour. We would be very happy to show you around and give advice.
We also have the entire collection of communication systems from industry leaders Cardo Systems. Before your departure, an employee will help find an appropriate communication system fitted for your specific needs. We are also able to incorporate the communications system directly into the helmets if desired.
To rent a bike you have to be at least 18 years old. For a passenger on the same motorcycle there is no age limit. They must, however, be able to reach the footrests comfortably.
No, of course not. The driver has to have a valid driver's license. When both want to drive, both must have valid driver's licenses.
Unfortunately, it is not possible. If you are staying at the Hotel Schützen ***, it is only 50 meters away from our headquarters. Then it would make no sense to deliver the bike, would it? All guests of the Hotel Schützen *** will profit from attractive benefits.
No problem. All the documents are on board including travel insurance for Germany, Italy, France, Spain, Portugal, Netherlands, Belgium, Denmark, Norway, Finland, Sweden, Ireland, and England. Other countries can be added upon request.
Most side cases (so-called Vario Case or tour suitcase) by BMW, KTM and Honda are lockable. They are also mounted to the motorcycle with anti-theft devices. Your personal items are not covered by the vehicle insurance.
At time of pick-up, we require an insurance deposit in the amount of the agreed deductible. The deposit can be paid by credit card (VISA or MASTERCARD) or cash. The insurance deposit will be refunded after the motorcycle is returned on time and without any damage. Please note that in all cases, the exchange rate differences will be the customer’s responsibility.